CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Call us at 641-664-1600 or send us a message here!
FAQ
How do I track my order?
Tracking numbers for USPS can be available upon request. Simply request information in the "Customer Care" box above.
What are your delivery options?
Currently all items are shipped through USPS. Store pick-up is also available. Simply click the pick-up option when checking out.
How do I return an item?
We will return your items for shop credit within 15 days of purchase- in store returns only. We do not do any cash refunds. Customer is responsible for paying their own return shipping as is the standard in the industry amongst all retailers.
We ask that all items are in original condition, meaning:
*Tags are still on the item
*Item is unwashed and unworn
Do you provide International delivery?
We only ship within the United States. The cost to ship and do returns outside of the states has not proven to be cost effective for the customer or us.
How do I get in touch with you if I have questions about my order?
There are many ways to contact us. Call our store at 641-664-1600. Email us at madisonstboutique316@gmail.com. Submit a request in the "Customer Care" box above or stop in out store located in Bloomfield, Iowa.
Do you share your information with third parties?
We do not share our customer list. We will add you to our email list to keep you informed of new arrivals, sales, announcements, etc.